Description
Unleash Your Potential
Overview
Inspire, motive and raise expectations as to what’s possible and challenge delegates to change the way they think about work, life and relationships thus creating a positive climate for change. This will lead to a visible and immediate impact on attitudes and behaviour.
The session introduces the motivational aspects of positive psychology and uses current concepts of emotional Intelligence to explore how you can be better than today, tomorrow.
Life is full of choices. Experience tells us that most people don’t realise the range of choices available or the massive positive influence they will have if they make the right choices about themselves and their attitude.
Objectives
How to get the best from ourselves and our employees
Making behavioural changes to enable us to perform better
How and why we make judgements about our customers
How we use our own values and beliefs system to influence others
Understanding the motivators for ourselves and those we work with
Communicate more effectively
Understanding the importance of our focus and how this can improve our results
Leadership and Management
Overview
This programme is appropriate for both aspiring and those already in a management role. Through group work and work-based activities it imparts up-to-date, best practice methods of managing and leading. The delegate will gain personal awareness of their leadership style and how to adapt their natural style to engage and motivate individuals within their team. They will also learn how to manage the team to ensure maximum team effectiveness in the workplace.
Objectives
To develop responsibilities and accountabilities of the first line manager
To manage the issues, you may face with work-based friends and colleagues when moving from ‘peer’ to ‘leader’
To build and manage an effective team through key leadership skills
To develop essential people management skills
To develop key coaching and delegation techniques to strengthen the team’s capabilities
To increase your confidence and ability in performance managing your team members
To understand your own leadership style, the impact this can have on others, and how to adapt your style to suit the individual and the situation