Description
This conference aimed at senior clinicians, clinical directors, medical directors and clinical leads,
focuses on managing and supporting doctors in difficulty and difficult doctors. Managing colleagues
in difficulty and doctors with difficult behavior was seen to be the most challenging element of a
Clinical Directors role*. This conference aims to support you to identify concerns early, diagnose
the issues, and ensure effective intervention and support doctors who are experiencing difficulty or
demonstrating difficult behaviors.
“NCAS has identified that a significant proportion of the concerns it sees (59%) contain a
behavioural or conduct component. Even where clinical concerns about an individual‟s practice
are not present, behavioural and conduct issues can nevertheless have a significant and
detrimental impact on team relationships and patient care” NCAS
“We take concerns raised about a doctor’s behaviour, health or performance seriously” GMC 2018
“We receive several thousand concerns every year…
• misconduct
• poor performance
• a criminal conviction or caution
• physical or mental ill-health that may impact your ability to practise medicine
• a determination by another regulatory body
• insufficient knowledge of English.”
GMC Information for Doctors under investigation 2018
Through national updates, case studies from experienced Medical and Clinical Directors, and in
depth interactive sessions this conference will enable senior clinicians to manage concerns and
work with doctors in difficulty, and understand the impact of individual behavior on team dynamics
and manage difficult behavior and conduct. Extended interactive sessions will focus on managing
and supporting doctors in difficulty, doctors experiencing physical or mental health concerns, and
managing and working with difficult colleagues. The conference will also update delegates on
employment law, and look at resolution of concerns around professional practice including remedial
and developmental action.