Description

This 1-day communication skills workshop is designed to enhance communication skills with colleagues, patients and teams.

Course content
Good communication plays an important role in every doctor’s day-to-day work and is a key competency in specialty curricula. The workshop will cover the following areas:

effective communication skills – what they are and why they are important
body language and using it to enhance your message
barriers to effective communication
active listening and getting the most out of all your interactions
models for doctor-patient communication
improving communication in your team(s).
Useful reflection on the issues around communication with patients and in teams. The group activities were well pitched and enjoyable.

Medical Oncology SpR, attended November 2017 workshop
Who should attend?
all specialties
all grades welcome
particularly useful for anyone preparing for their PACES exam
recommended for any doctor in a supervisory role.
Why attend this course?
As a core competency in the generic curricula and an important part of the appraisal process, it is essential for all doctors to maintain and develop their communication skills.

Communication skills workshop
19 November 2018 09:30 to 16:00

Programme
Highlights include:
what is effective communication?
barriers to effective communication
communication skills – body language; active listening
difficulties in doctor-patient communication
models for doctor-patient communication
improving communication in teams.